Refunds
The Refunds page shows all refund transactions synced from your NMI gateway.
Refund List
Metrics
- Total Refunded — Sum of all refund amounts in the period
- Refund Count — Number of refund transactions
- Refund Rate — Refund amount / gross revenue
Initiating Refunds
Refunds can be initiated from the Transaction Detail page by clicking the Refund button. This sends a refund request through the NMI API.
Refunds are processed through your NMI gateway and are irreversible. The refunded amount is deducted from your next settlement.
