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User Management

Manage your team from Settings → Users.

Roles

RoleAccess Level
ISO AdminFull access to all merchants, settings, and admin features. Can invite/remove users.
ISO UserRead-only access across all merchants. Cannot modify settings or manage users.
Merchant AdminFull access to assigned merchants only. Can manage transactions, invoices, and products.
Merchant UserView and process transactions for assigned merchants. Cannot modify settings.

Inviting Users

  1. Go to Settings → Users
  2. Click Invite User
  3. Enter name, email, and select role
  4. For Merchant Admin/User roles, assign specific merchants
  5. The user receives an email with temporary login credentials

Managing Users

Click the menu on any user row to:
  • Edit Role — Change role and merchant assignments
  • Remove — Delete the user (with confirmation dialog)

Restrictions

  • You cannot remove yourself
  • The organization owner (first ISO Admin) cannot be removed
  • Only users with users.manage permission see the Users page

User Limits by Tier

TierMax Users
Lite1
Starter3
Growth5
Scale10
Additional users can be added at $15/user/month.